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Author |
Thread Statistics | Show CCP posts - 5 post(s) |
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GM Karidor
Game Masters C C P Alliance
489
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Posted - 2011.10.18 23:05:00 -
[1] - Quote
Just out of curiosity...
Did you guys eventually run the "CleanMyMac" app?
We have just received a report that this app appears to remove "non english" files from applications in order to free up hard drive space, which would explain why the patcher would complain about them not being in proper shape, and why this happens on every patch if this is run regularly. GM Karidor | Senior Game Master |
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GM Karidor
Game Masters C C P Alliance
508
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Posted - 2011.10.19 12:51:00 -
[2] - Quote
To fix it now, yes, reinstalling would be the way to go if the generic patcher fails (try the generic patcher first if you haven't done so already, though). If you have a backup where those files are still present, then restoring that backup is most likely much faster and save you some bandwidth (as mentioned by Ammzi earlier).
To prevent this from happening again, the CleanMyMac app has some sort of application ignore list if I understand it correctly, where you can specify which applications it should leave alone. I'm sorry that I can't more specific than this, as I don't have any first hand experience with this program at all. But according to their user manual:
"Click on the 'Ignore List" button in the info-tab of the Universal Binaries or System Junk modules and use the corresponding buttons to add or remove an application. You can also drag and drop an application directly onto the 'Ignore List' Button."
You can also share this ignore list, which then seems to be forwarded to the CleanMyMac developers so they can include it as default in future versions, so that may help future users to not run into this again. I will check if there is anything we can do in this regard from our end.
If you are using other tools than CleanMyMac that provide similar functions, then those may have a similar ignore list. GM Karidor | Senior Game Master |
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GM Karidor
Game Masters C C P Alliance
510
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Posted - 2011.10.19 14:11:00 -
[3] - Quote
As it seems to be confused easily, the Generic Patcher for Incarna 1.1.2 can be found at this link: http://content.eveonline.com//mac/evepremiumpatch304168-mac.tgz
And as Krispy Dingo already pointed out, it's not the same thing as the manual patch, albeit both are available from the same patch download page (with the Generic Patcher Link to the current version being in the last paragraph). GM Karidor | Senior Game Master |
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GM Karidor
Game Masters C C P Alliance
515
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Posted - 2011.10.19 15:43:00 -
[4] - Quote
Another small update on this. We are trying to get in touch with the developers of tools such as CleanMyMac to try and resolve this for the future.
If you are using other tools with the same effect (removing additional language files or cleaning up the Mac in General) and have been running into those problems while patching EVE, then please let us know the name of that application so we can look into that as well. GM Karidor | Senior Game Master |
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